Treatment

Head lice treatment at home

One visit, in your own living room. We section the hair, comb out every louse and nit with stainless-steel combs — no pesticides — and come back within ten days to confirm it worked. Same-day appointments are usually available across the five boroughs.

Close-up of a specialist drawing a fine-toothed comb through a child's sectioned hair

Same-day visits are usually available — call (347) 901-5247 and we can often be there today.

Our method

How the comb-out method works

There is no shortcut that actually works. We section the hair, draw a fine stainless-steel comb through it under good light, and keep going until every section comes back clean. It is slower than a spray — and it is why we rarely need a second visit.

Why we skip the chemicals

Many lice are now resistant to the pesticides in over-the-counter shampoos, and no shampoo removes the eggs. Combing takes out both lice and nits, so there is nothing left to hatch — and nothing harsh on your child’s scalp or in your apartment’s air.

Gentle enough for

  • Babies and toddlers
  • Parents who are pregnant or nursing
  • Kids with asthma, allergies, or eczema
  • Anyone with a sensitive scalp
Overhead view of the treatment kit laid out flat: stainless-steel nit combs, clips, conditioner, and folded towels

What we bring

Your specialist arrives with the full kit — you only need a chair near a window and something to keep your kid occupied. A book or a show both work.

  • Stainless-steel nit combs
  • A bright portable lamp and magnification
  • Conditioner for sectioning and detangling
  • Clips, towels, and everything else the job needs

We have worked this way since 2020 — more than five hundred families across the city, one comb pass at a time.

What to expect

How a treatment visit unfolds

Most families book in the morning and are done well before dinner. Here is the whole thing, start to finish.

  1. You call, we talk it through

    Tell us what you've found, who's itching, and how many people are at home. We'll answer your questions and find a time — often the same day.

    About ten minutes

  2. Head checks for the whole household

    Your specialist sets up near a window or a good lamp and checks everyone, working through the hair behind the ears and along the neckline, where lice settle first. You'll know exactly who has an active case and who is clear.

    Fifteen to twenty minutes per person

  3. The comb-out

    For each person with lice, we dampen the hair with conditioner, divide it into small sections, and draw a stainless-steel comb through each one until it comes back clean. Kids can read, watch a show, or eat dinner while we work.

    Usually one to two hours, depending on hair length and thickness

  4. A realistic plan for your home

    Before we leave, we walk through what actually needs doing: a hot wash for bedding and recently worn clothes, a few days in a sealed bag for anything that can't be washed, and a pass with the vacuum where heads rest. It's less work than the internet makes it sound.

    About fifteen minutes

  5. The recheck

    We come back, comb through again at no charge, and confirm everyone is still clear. If we find anything, we treat again at no cost. You'll have documentation for school in the meantime.

    A follow-up visit within ten days, included

All told, plan on two to four hours for a typical family — longer if several people need the full comb-out. We would rather take the extra half hour than treat twice.

Your options

Three ways to deal with lice

Drugstore kits and lice salons both work for some families. Here is how a home visit differs, so you can decide what fits yours.

Comparison pointDrugstore kitLice salonOur home visit
Where it happensYour bathroomTheir storefrontYour living room
Who does the combingYou doA technicianA trained specialist
Pesticide-freeDepends on the kitUsuallyYes
Whole household checkedIf you have the patienceWhoever you bring inEveryone, in one visit
Free recheck includedNoVariesYes
Documentation for schoolNoSometimesYes

If you have already tried a drugstore kit and are still finding live lice a week later, you are in good company — that is the most common call we get.

Our commitments

What we stand behind

No fine print. These are the same terms every family gets.

If lice come back, so do we

Every treatment includes a recheck within ten days at no charge. If we find anything then, we treat again — also at no charge.

No pesticides, ever

Combs, conditioner, and patience. Nothing we use is a concern for infants, for parents who are pregnant or nursing, or for kids with asthma or eczema.

There when you need us

Same-day visits are usually available, and we can often be at your door within a couple of hours of your call.

Paperwork schools accept

We leave you with documentation for the return to school or camp, and we're glad to speak with the school nurse directly if a question comes up.

Not sure whether what you found is lice? Call and describe it — we’ll tell you honestly, including when you don’t need a visit.

From our families

What parents tell us afterward

They came the same evening I called, checked all three kids, and only one needed treatment. No lecture, no upsell — just calm, clear help.
Sarah M., Park Slope, Brooklyn
Our school sent my son home on a Friday. By Saturday morning he'd been treated, with paperwork the nurse accepted on Monday.
Michael R., Upper West Side, Manhattan
I'd already tried two drugstore kits before giving up and calling. One visit and the follow-up recheck, and we've been clear since.
Lisa K., Astoria, Queens

Pricing

What a visit costs

Cost depends on how many people need checking or treatment and how long the hair is, so we quote before we book. The number we give you on the phone is the number you pay — no add-ons at the door.

Included in every visit

  • A head check for everyone in the household
  • Comb-out treatment for anyone who needs it
  • Plain-language guidance on bedding and laundry
  • Written aftercare instructions
  • A free recheck within ten days
  • Documentation schools accept

Call (347) 901-5247 and we will give you a firm quote before anything is scheduled.

Where we go

In-home visits across the five boroughs

We drive to you, so there’s no clinic to find and no waiting room to sit in. Same-day visits are usually available, often within a couple of hours.

Not sure which page covers you? See all service areas →

Common questions

Answers, before you ask

Beyond treatment

If you’re at a different point

Treatment is the middle of the story. If you’re still not sure it’s lice, or you’re trying to keep it from coming back, start here instead.

Your borough, in more detail

We treat at home in all five boroughs. Each borough page covers the neighborhoods we visit and how scheduling works there.

If today’s the day

If the school just called or you found something this morning, you don’t need to read any further. Call us, tell us what happened, and we can usually have someone with you the same day.

Get in touch

Request a visit

Tell us a little about what's going on. During business hours we usually call back within fifteen minutes, and most visits can be scheduled for the same day.

Prefer to talk to someone now?

(347) 901-5247

Sunday through Friday, 9am to 5pm. Closed Saturdays