About us
A small lice removal practice that comes to you
We started in 2020 with stainless-steel combs, good light, and a shared calendar. Since then we've helped more than five hundred families across the five boroughs — one kitchen chair at a time.
Our story
How this practice started
We started doing this work in 2020, after our own kids brought lice home from school and we found out how little good help there was. The drugstore kits didn’t work. The clinics meant an hour on the subway with an itchy, miserable child.
So we learned to do it properly — the slow way, with stainless combs, conditioner, natural light, and a lot of patience. Friends asked us to check their kids. Then their friends called. Within a year it had a name and a calendar.
We’ve stayed deliberately small. We come to your home, take the time each head actually needs, and come back within ten days to recheck at no charge. More than five hundred families later, that is still the whole model.
- Year we started
- 2020
- Families helped
- 500+
- Boroughs served
- 5
the year we started
families helped so far
boroughs we work in
Our lead specialist — still doing visits every week, the same as in 2020.
Working in the city
What five years of house calls has taught us
Lice are the same everywhere. Doing this work well in New York — small apartments, strict schools, tight schedules — is its own craft.
Apartment visits
Most of our visits happen in apartments. The comb-out method needs a chair, good light, and an outlet — not a treatment room. There are no fumes and nothing to air out afterward, which matters when the whole family sleeps twenty feet from the kitchen.
Schools and paperwork
Dozens of schools and daycares across the city have seen our clearance notes. We know what nurses need to see before a child returns to class, and we provide documentation schools accept — usually the same day as the visit.
Getting to you
We schedule by neighborhood, so a same-day visit is usually available and we are often at your door within a couple of hours. We have worked in every borough, from Riverdale walk-ups to Staten Island cul-de-sacs.
Every kind of household
Five boroughs means every hair type, texture, and length — and every kind of schedule. We adjust the sectioning, the pace, and the appointment time to the family in front of us, not to a script.
Our team
Who shows up at your door
We are a small team, and we would rather stay that way than grow faster than we can train. Most of us are parents ourselves, which is often why we took the job — we remember what the first phone call feels like.
School nurses and pediatricians refer families to us, and we work hard to keep deserving that. A referral is easy to lose and slow to earn back, so we treat every visit as if the person who sent you is watching.
Every technician on our team is
- Trained on our comb-out method and works alongside an experienced specialist before ever taking a solo visit
- Insured and background-checked
- Background-checked before joining the team
- Rechecks their own work — the ten-day follow-up visit is part of the job, not an add-on
- Comfortable working with squirmy kids, long thick hair, and nervous parents
Safety
How we keep the work safe
We are insured, and the method itself is the main safety feature: combs and patience instead of chemicals.
Nothing harsh on the scalp
The method is mechanical: sectioning, conditioner, a stainless-steel comb, a careful pass, a check under good light. No pesticides, no prescription chemicals, nothing to rinse out of hair or air out of a bedroom afterward.
Working with children
A comb-out takes a while, so we plan for it. Kids sit in their own chair, in their own home, with a book or a show. We take breaks when they need one, and a parent stays in the room the whole time.
Privacy
Lice come with more embarrassment than they deserve. We arrive like any other visitor — no marked cars, nothing on our bags that announces why we are there — and what we find stays between us and you.
Beyond house calls
The neighborly part of the job
A lot of what we do never becomes an appointment. Parents call to ask whether what they found is actually lice, and often it isn’t — we will tell you that for free and mean it. When a school or daycare asks, we come talk to parents about what lice are and are not, mostly to take the panic out of the next class-wide letter.
And if cost is the thing keeping you from calling, call anyway. We would rather work something out than leave a kid itching.
From our families
What parents tell us afterward
They came the same evening I called, checked all three kids, and only one needed treatment. No lecture, no upsell — just calm, clear help.
Our school sent my son home on a Friday. By Saturday morning he'd been treated, with paperwork the nurse accepted on Monday.
I'd already tried two drugstore kits before giving up and calling. One visit and the follow-up recheck, and we've been clear since.
From our families
What parents tell us afterward
A few of our families, in their own words.
She sectioned my daughter's hair clip by clip at the kitchen table while I made dinner. Two hours, no tears, and she showed me every nit on a paper towel so I knew it was really done.
Second case in one school year. Same specialist both times, which my son appreciated more than I expected.
I was embarrassed to even call. Nobody made me feel like a bad parent — they just set up by the window, put a movie on for the kids, and worked through it.
If today is your turn, we can usually come the same day. Book a visit →
Get in touch
Request a visit
Tell us a little about what's going on. During business hours we usually call back within fifteen minutes, and most visits can be scheduled for the same day.
Prefer to talk to someone now?
(347) 901-5247Sunday through Friday, 9am to 5pm. Closed Saturdays